Have questions about our services? Need help with a stolen watch report? Our team is here to assist you 24/7.
The fastest replies come from messages that include enough watch and case context for our team to route the request correctly.
Send the brand, model, reference number, serial number, date and place of loss, police report number, and any clear photographs or ownership documents you can share.
Include the exact search term used, the watch brand, the result you expected, and any payment or account email connected with the search.
Tell us your business type, expected search volume, countries served, and whether you need buyer checks, recovery support, or law-enforcement coordination.
We're committed to helping protect the watch community. Reach out to us through any of the channels below.
support@stolenwatchx.com
General inquiries and support
Mon-Fri: 9AM-6PM EST
Standard support hours
Fill out the form below and we'll get back to you as soon as possible.
For a faster reply, please email us directly at support@stolenwatchx.com.
Find quick answers to common questions before reaching out.
Use our free online reporting form or call our emergency hotline. Reporting is always free and helps protect the community.
Search pricing starts at $7 for a single search. We offer various packages for dealers and frequent users.
Stolen watches are typically added to our database within 15 minutes of being reported.
Yes, we work closely with police departments worldwide and provide verified data for investigations.
Yes, we offer real-time alerts when stolen watches appear on various marketplaces and dealer networks.
Absolutely. We use enterprise-grade encryption and never share personal data without explicit consent.