Frequently Asked Questions

Our database is 99.8% accurate and updated in real-time with law enforcement agencies worldwide. We maintain partnerships with police departments, insurance companies, and security firms across 50+ countries to ensure comprehensive coverage.

If you discover your watch is stolen, we provide guidance on appropriate legal procedures. We can connect you with authorities and help document your good faith purchase. Our legal protection service includes consultation with specialized attorneys.

Results are instant! Our advanced search algorithms scan our entire database in under 2 seconds. You'll receive a comprehensive report immediately after your search, including theft status, case details, and recommendations.

Yes, we cover all major luxury brands including Rolex, Patek Philippe, Audemars Piguet, Richard Mille, and 200+ other manufacturers. Our database includes both vintage and modern timepieces from around the world.

Absolutely. We use enterprise-grade encryption and never share your search data. Your queries are completely confidential and automatically deleted after 30 days unless you're a registered user who chooses to save search history.

We offer bulk verification packages for dealers, collectors, and businesses. Our Team and Enterprise plans provide significant savings for multiple searches, plus additional features like API access and priority support.

No. A serial number can help identify a watch and search theft records, but it cannot prove authenticity by itself. Compare the number on the watch with its papers and service records, then use a qualified watchmaker or brand service center for a physical authentication.

A clean result means no matching record was found in the data searched at that time. It is not a legal guarantee. Reports can be delayed, serial numbers can be entered incorrectly, and no database covers every theft. Verify the seller, ownership documents, payment trail, and physical watch as well.

Check the serial and reference numbers, seller identity, original invoice, warranty card, service history, and any proof of ownership. Run a stolen-watch database search before payment and arrange an independent inspection when the value or circumstances justify it.

Prepare the brand, model, reference number, serial number, clear photographs, date and place of loss, police report number, and proof of ownership where available. Accurate identifiers make the report easier for dealers, buyers, insurers, and investigators to match.

Yes. Report the theft to the police as soon as possible and keep the case or crime reference number. A database listing supports visibility and buyer due diligence, but it does not replace an official police report, insurance notification, or legal recovery process.

The location depends on the brand and model. It may be engraved between the lugs, on the case back, inside the case, on the movement, or on the rehaut. Do not open a valuable watch yourself; use the warranty card, service papers, or a qualified watchmaker if the number is not externally visible.